Framewiz Privacy Policy.
1. Introduction
This Privacy Policy applies solely to the Framewiz mobile application ("App"), developed and published by RG Nexora Technology. This policy details how we collect, use, protect, and process user data strictly within the application ecosystem.
2. Information We Collect
To provide full application functionality, we collect the following information:
A. Account Information
Users must create an account to use Framewiz. During registration, we collect:
- Full Name
- Email Address
- Phone Number
- Profile Picture
B. Analytics & Performance Data
We utilize Google Analytics and Google Crashlytics to monitor app stability. We collect non-personally identifiable diagnostic data, including device model, OS version, and crash logs to improve rendering speeds and fix bugs.
3. Media Handling & Local Storage (Zero Upload Policy)
Framewiz respects your creative assets. Final images, graphics, and exported media are never uploaded to our servers or Firebase databases. All processing and saving of your creative outputs occur strictly on your local device hardware.
4. Third-Party Integrations
Framewiz utilizes the following third-party infrastructure:
- Firebase Realtime Database: Used for secure user authentication and syncing your basic account credentials.
- Cloudflare Workers: Used for secure API routing and content delivery.
- Cashfree: Utilized via secure webhooks for processing in-app premium features. Framewiz does not store sensitive banking data.
- Google AdMob: Integrated to serve advertisements. AdMob may utilize standard mobile advertising identifiers to provide relevant ad experiences.
5. Data Deletion Rights (Play Store Compliance)
You possess the right to request the permanent deletion of your Framewiz account and associated personal data (Name, Email, Phone, Profile Picture) from our Firebase databases at any time.
To initiate a complete data deletion request:
Please email support@framewiz.gmail.com from the email address registered to your account. Requests are processed within 7 business days.
6. Jurisdiction & Contact
RG Nexora Technology is registered under Udyam Registration in Karnataka, India. This policy is governed by the laws of India. For privacy-specific inquiries regarding the Framewiz app, contact: support@framewiz.gmail.com.